Contact JCR

Choose from the list to answer your questions.

Questions about Accreditation Standards?

U.S. Joint Commission standards
Have a question about Joint Commission standards?
Click here to go to the Standards Online Question Submission Form, or call 630.792.5900.

Joint Commission International standards
Tel:  001.630.268.4800
Email:  jciaccreditation@jcrinc.com  


Customer Service

Our commitment to you

To register for a program or obtain information about making a payment.
Customer Service (United States)
Tel:  877.223.6866 (8 am - 8 pm EST)
Email:  jcrcustomerservice@pbd.com

Customer Service (outside the United States)
Tel:  +1.770.238.0454 (13:00 UTC - 01:00 UTC)
Email:  jcicustomerservice@pbd.com  


Orders

Place an order or questions about an existing order
Contact a Customer Service Representative toll free at 877.223.6866, 8:00 AM to 8:00 PM Eastern Standard Time, Monday through Friday.
Email:  jcrcustomerservice@pbd.com


Download an order form.


Products and Services

Accreditation Manager Plus and E-Dition (Online Accreditation Manuals)
Joint Commission Resources Technical Support
Tel:  630.792.5420

Consulting and Custom Education
Tel:  630.268.7400

CSR Program
Tel:  630.268.7452

Education Programs, eProducts and Publications
Tel:  877.223.6866



General Inquiries

Joint Commission Resources
1515 W. 22nd Street, Suite 1300W
Oak Brook, IL  60523
630.268.7400

Joint Commission International
1515 W. 22nd Street, Suite 1300W
Oak Brook, IL  60523
001.630.268.2900


General Feedback

feedback@jcrinc.com